Stock Control Specialist

Job Purpose Summary

To ensure the stock integrity for the Castleford Site and the international CMS stock locations is accurately maintained.

Role Responsibilities

• Ensure stock discrepancies are investigated, resolved, root cause identified and documented. This includes working with the Planning Team, External vendors, and Vendor Managers to resolve inbound delivery queries.
• Training and coaching of warehouse staff on WMS cycle count process. This is both in terms of physical counts and the associated WMS procedures.
• Support periodic full site stock checks in addition to the daily cycle counts. This includes carrying out the the re-checks and error correction and ultimately, the reconciliation to SAP.
• Work with Customer Service team to ensure that all customer shipping issues are investigated and resolved.
• Support the stock rotations process (including the shipping documentation) as requested by Product and Vendor Managers.
• Using analysis of sales levels, and knowledge of safe working practice, determine appropriate physical stock locations for products. This will be in conjunction with the WMS team to ensure that physical locations and system parameters are aligned.
• Support the physical stock movements of stock in order to re-locate products to more suitable locations.
• Resolve serial number discrepancies using knowledge of the serial number capture process and analysis of the serial number database.
• Liase with returns team to remove non conforming and damaged goods from the warehouse.
• Correct failed interface transactions between SAP and WMS. This involves understanding the EDI transactions logs and correction data on the systems. Liasing where necessary with Credit Control Team, Product managers and IT team.
• Reconcile physical stock levels to system stock (SAP and WMS). This involves the use of system generated reports to investigate anomalies and correct transactions on WMS and SAP.
   

Additional Responsibilities

Key Role Responsibilities for other sites:

• Support other CMS locations by helping investigate and resolve stock discrepancies.
• Assist the Planning Team and Vendor Managers by helping resolve inbound delivery queries.
• Assist the other CMS locations by helping investigate and resolve customer shipping issues.
• Advise colleagues in each site with regard to suitable physical locations for stock.
• Support each location with knowledge transfer.
• Assist the other CMS locations by helping investigate and resolve interface transaction discrepancies between the local site system and SAP.
• Assist the other CMS locations by helping investigate and resolve any discrepancies when comparing physical stock levels to system stock (SAP and site system).

Key Measures of Performance:

• Stock accuracy as measured by the value adjusted per annum
• Number of products per location
• Stock locations are organised in line with site requirements for picking, replenishment and cycle counting.

Skills & Personal Attributes

Skills & Abilities:

• Financial awareness to understand the impact of stock loss
• Impact and influence with the ability to challenge at all levels and be a driver for change
• Ability to communicate at all levels (written and oral) and contribute in a cross functional collaborative environment
• Numerate and systems literate (Excel, SAP, database)
• Confident interpreter of  data

Experience & Knowledge:

• Knowledge of all warehouse processes, preferably in an electronics or FMCG environment.
• Experience of stock counting and stock reconciliation processes within a busy warehouse environment storing 5000+ SKU’S.
• Experienced user of ERP systems (Prefer SAP) and Warehouse Management systems (Prefer HighJump).
• Understanding of data analysis tools within Excel to identify patterns and trends held within data.

Personal Attributes (e.g willing to travel):

• Flexible working hours
• Self starter and resilient 
• High attention to detail
• Process driven to achieve high customer satisfaction 
• Open and direct communication
   

Key Traits