Senior Account Manager

Job Purpose Summary

We are seeking a highly skilled and motivated sales professional to join our successful Sales Team. As a key member of our team, you will play a vital role in driving sales and fostering growth within our customer base.
To guarantee the seamless delivery of our products and solutions, you will collaborate closely with internal CMS teams and act as a liaison between our customers and our organization. Your dedication to customer satisfaction will be instrumental in delivering timely and successful outcomes.

As a sales professional, you will be driven by measurable results and dedicated to surpassing key performance indicators set in line with our company's business strategy. Additionally, you will continuously invest in your professional development to deepen your knowledge of our technology offerings and effectively communicate their unique features and benefits to our valued customers.

Your primary responsibility will be to proactively introduce and promote our extensive portfolio of Cables products to both new and existing customers. With your expertise and knowledge, you will develop and nurture long-term relationships with key decision-makers at the management and director level. By understanding their needs and aligning our solutions, you will ensure the achievement of sales targets on a daily, monthly, and quarterly basis.

Role Responsibilities

•    Achieve monthly sales targets. 
•    Possess a minimum of 2 years of experience in an account Management role. 
•    Proactive telephone/ face to face contact on a daily basis. 
•    Actively seek new business opportunities by prospecting existing and new customers. 
•    Exceed performance objective and key performance indicators. 
•    Maximise sales by identifying upselling and cross selling opportunities. 
•    Keep CRM up to date with all communications related to your accounts and business opportunities, including customer profiling. 
•    Ensure accurate and proactive management of quotations to build a pipeline of opportunities. 
•    Provide customers with accurate proposals, collateral and information as required. 
•    Continuously develop product and technical knowledge, including completing vendor accreditations. 
•    Manage the sales pipeline effectively. 
•    Create and communicate a quarterly/ annual sales plan that aligns with company standards and goals. 
•    Clearly articulate CMS core value proposition and strategy to prospects and customers to differentiate CMS from competitors. 
•    Deliver exceptional customer service to maintain CMS as a trusted supplier. 
•    Represent CMS Distribution professionally and act as an ambassador for the company. 
•    Foster strong relationships with assigned customer contacts. 
•    Utilise all available CMS sales support resources and departments to enhance the customer experience. 

Additional Responsibilities

Skills & Personal Attributes

•    Sales Acumen: Advanced understanding of sales principles,techniques and strategies, with the ability to effectively communicate the value of our products to customers.

•    Technology Proficiency: A passion for technology and the ability to quickly learn and articulate the key features and benefits of our products to customers.

•    Relationship Building: The ability to develop and maintain long-term relationships with customers at senior levels, ensuring their satisfaction and loyalty.

•    Proactive Approach: A proactive mindset, with the ability to identify opportunities, anticipate customer needs, and take initiative to meet sales targets.

•    Communication Skills: advance communication and interpersonal skills, with the ability to effectively convey information and build rapport with customers and internal teams.

•    Time Management: Strong organisational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced sales environment.

•    Results-Driven: A strong drive to achieve sales targets and exceed expectations, with a focus on delivering measurable results.

•    Continuous Learning: A commitment to continuous professional development and staying up-to-date with industry trends and advancements in technology.

•    Team Collaboration: The ability to collaborate effectively with internal teams, such as support and marketing, to ensure the successful delivery of products and solutions to customers.

•    Adaptability: Flexibility and adaptability to navigate changing market conditions and customer requirements, while maintaining a positive and resilient attitude.

Key Traits