Sales Support Administrator

Sales Support Administrator

Nottingham | Office Based | 39 Hours per Week, Monday to Friday | Competitive Salary

Be at the heart of our sales operation, helping deliver exceptional service to customers while supporting a fast-paced and growing business.

About the Role

We're looking for a highly organised and proactive Sales Support Administrator to join our team in Nottingham. This role plays a vital part in supporting the sales function, ensuring orders are processed efficiently, customer information is maintained accurately, and communication between departments runs smoothly.

Working closely with Sales, Logistics, Finance and our customers, you'll help deliver a seamless customer experience while supporting a wide range of administrative and operational activities. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment and is looking to build a long-term career within a growing business.

What You'll Be Doing

• Managing and updating customer portals with accurate and up-to-date information.
• Processing customer sales orders and ensuring timely fulfilment.
• Providing customers with ETAs and Proof of Delivery (POD) information via FedEx and other courier platforms.
• Preparing sales reports and analysing data to support business decisions.
• Coordinating meetings, follow-ups and administrative support for the sales team.
• Handling customer enquiries via phone and email in a professional and timely manner.
• Maintaining organised records, contracts, invoices and related documentation.
• Liaising with internal departments and booking orders onto customer systems to ensure seamless operations.

What We're Looking For

We're looking for someone who:

• Has strong organisational skills and can effectively manage multiple priorities.
• Demonstrates excellent written and verbal communication skills.
• Has a high level of accuracy and attention to detail.
• Is confident using Microsoft Office applications, particularly Excel, Word and PowerPoint.
• Can work independently whilst also collaborating effectively within a team environment.

Desirable Experience

• Previous experience in a sales support, customer service or administrative role.
• Experience using CRM systems.
• Experience working with customer portals and order management systems.
• Previous exposure to reporting, data analysis or sales administration activities.

Why Join CMS Distribution?

This is more than a Sales Support Administrator role.

You'll become an integral part of a collaborative team that supports customers across a fast-moving technology business. You'll gain valuable exposure to sales operations, customer management and cross-functional working, whilst developing skills that can open up future career opportunities across sales, operations and commercial functions.

What You'll Gain

• Competitive salary and bonus opportunities.
• Career development and progression opportunities.
• Professional qualifications and industry accreditations.
• Exposure to leading technologies and vendors.
• Supportive and collaborative working environment.

Benefits

• 22 days' annual leave, increasing with service.
• Annual Leave Buy Scheme.
• Private Medical Insurance.
• 5% Employer Pension Contribution.
• Life Assurance.
• Enhanced Company Sick Pay.
• Enhanced Maternity and Paternity Leave.
• Apprenticeships and Professional Qualifications.

About CMS Distribution

CMS Distribution is a leading technology distributor, connecting people with technology through strong partnerships, innovation and exceptional service.

Our success is built on our people. We invest in talent, nurture potential and provide opportunities for our employees to develop rewarding careers within the technology industry.

Diversity & Inclusion

CMS Distribution is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive recruitment process. If you require any reasonable adjustments, please contact Talent@cmsdistribution.com.

Applications will be reviewed as they are received and we may close this vacancy early if sufficient applications are received. Early applications are encouraged.