Property & Safety Services Officer

Job Purpose Summary

This is a great opportunity for a proactive and creative solutions focused Property & Compliance partner to join CMS, as part of the Property & Compliance team, to drive excellence in Property Maintenance Services and Health & Safety Compliance for our UK and International sites.  The role will have a range of responsibilities, from Property Maintenance and Support Services, Relocation, Fit-out, Dilapidations and General Interior Decorating projects, Process Improvements, Health & Safety Compliance, Security Management, as well as collaborating with other teams, including (but not limited to) working closely with our IT team to ensure are sites are safe, fun and functional environments.  The ideal candidate will have experience of managing corporate in-house facilities, driving safety, cost management, efficiency and scalability of services.  You will be passionate and driven to deliver exceptional service, putting the business's best interests first. 

The successful individual will have a ‘can do’ attitude, posesses an abundance of integrity and professionalism along with great communication skills.  This role will be based in our London site, working closely with the People Operations team, Warehouse teams and Site Leadership.

The successful candidate will be required to travel to our UK sites in Yorkshire, and our international sites. (France, Germany, Amsterdam, Stockholm, Texas and Shenzhen.)
 

Role Responsibilities

• Monitor compliance to local law, regulations, standards and policies.
• Project managing facilities projects, including refurbishments and relocations.  Experienced in ensuring Health and Safety and Planning legislation is adhered to.  Ensuring that contractor safety is managed at all times.
• Support the supplier management strategy; ensuring standardisation across CMS sites where appropriate; manage contracts, overall supplier relationships and regular reviews e.g. Mechanical and Electrical Contracts, Buildings Maintenance, Utilities, Security, Cleaning etc.
• Organise contractors e.g. maintenance, plumbers, electricians when needed to ensure that sites are not lacking necessary facilities for prolonged periods of time.
• Work collaboratively with IT to deliver exceptional service to our people. 
• Drive culture of continuous improvement ensuring agreed departmental targets are achieved and exceeded whilst managing costs and performance in line with budgets and mitigating variances. 

Security Management

• Complete regular Security audits of all our locations, to ensure measures are fit for purpose and reduce risk.
• Support our overall Security strategy and ensure security measures are actioned.
• Support business continuity measures, in collaboration with IT.
• Manage security contractors.

Health & Safety 

• Working closely with our Property and Compliance Team, the role will be responsible for monitoring H&S objectives and targets across the organisation.  As well as delivering the strategic framework for the management of Health, Safety & Environmental standards, engaging stakeholders across the business to ensure that these standards are understood and embedded.
• Keep abreast with new HSE legislation and best practice developments that may affect the organisation, ensuring that when necessary, policies, procedures and processes are appropriately updated.
• Identify and advise on current and future requirements and ensuring that systems, policies and processes are in place to support the continuing development of a HSE/ HAS (and any other H&S regulatory body) culture across the organisation.
• Working with the People Development team to assist in the identification of Health & Safety training needs for UK and International CMS employees.
• Monitor near misses, accidents and incidents and report back to the Property and Compliance team where required.
• Management of Health and Safety Committee meetings for UK and International sites when required.

This list is not exhaustive but is intended to provide an overview of the current key priorities within the business.  Some of these priorities may change over time and therefore flexibility is required.

Additional Responsibilities

Skills & Personal Attributes

• Minimum of two A levels is essential, although BA/BSc Degree in Facilities, Safety or equivalent (desired), although relevant experience can overlook qualifications.
• BIFM Level 4 or above (or equivalent qualification), or must be willing to engage in further professional development to attain these standards. (Desired)
• NEBOSH Safety Accediation or IOSH required.

Skills/ Experience

• Project Management skills and experience of managing space requirements in a high growth environment.
• Evidence of working collaboratively with stakeholders to find and agree relevant and timely property and facilities solutions.
• Territory specific experience in Facilities Management services.
• Cost Management and Savings.
• Experience of building fit outs and managing office moves.
• In-depth knowledge of Health and Safety legislations in the UK and Internationally.
• Experience in managing and administrating facilities and office budgets.
• Demonstrable experience in interpreting and making use of written, statistical and empirical data from a variety of different sources presented in clear, coherent ways; creating spreadsheets, charts, graphs and reports.
• Commercially focussed, resilient, flexible and adaptable to change.
• Experience in negotiating commercial contracts and strong Negotiation Skills.

Attributes

• A positive, can-do approach is essential for success in this role.
• Flexible, possesses good influencing skills and is prepared to challenge the status quo.
• Professional, organised, yet adaptable, and task driven.
• Willing to travel to our different business locations when the business requires you to do so.
• Articulate with excellent communication skills.The ability to multi-task and deliver against expectations and deadlines.
• Work effectively and efficiently under pressure.

Key Traits