Office Manager

Job Purpose Summary

We are seeking an experienced Office Manager to oversee the smooth running of our UK properties  and provide remote support to our other sites in Ireland and Europe.   This role combines traditional office management with responsibility for facilities maintenance, workplace safety, and compliance. The ideal candidate will ensure safe, well-maintained, and efficient work environments while managing office operations, contractor relationships, and health & safety regulations.  The ideal candidate will be passionate and driven to deliver exceptional service. 

The successful individual will have a ‘can do’ attitude, possesses an abundance of integrity and professionalism along with great communication skills.  The role will be based in office at our London site, working closely with other related teams across the business. 

The successful candidate will be required to travel regularly to our other UK  and Irish sites and when required (less often) to our international sites (France, Germany, The Netherlands, and Sweden). 

Role Responsibilities

Office Administration & Operations: 

• Manage the daily operations of the London office to ensure efficiency and a productive work environment. 
• Develop and implement office policies and procedures in line with business needs. 
• Coordinate office supplies, equipment, and inventory management. 
• Handle correspondence, record-keeping, and administrative functions. 
• Act as the main point of contact for office-related inquiries and issues. 

Facilities & Building Management: 

• Oversee office maintenance, ensuring a clean, secure, and functional workplace. 
• Manage service contracts for office cleaning, security, and maintenance providers. 
• Ensure meeting rooms, communal areas, and workstations are optimised for employee productivity. 
• Work with building management to address repairs, security issues, and facility upgrades. 
• Support space planning and office moves when required. 

Security Management:

• Support our overall Security strategy and ensure security measures are actioned. 
• Support business continuity measures, in collaboration with IT. 
• Manage security contractors. 

Additional Responsibilities

Contractor & Budget Management: 

• Manage contracts with third-party vendors for maintenance, catering, office supplies, and security. 
• Negotiate cost-effective solutions while maintaining high service standards. 
• Monitor and manage office and facilities budgets. 

HR, IT & Employee Support: 

• Support employee onboarding and desk allocation. 
• Office equipment provision, working closely with our IT team. 
• Address employee concerns related to facilities, safety, and workplace comfort. 
• Assist in organising office events, team activities, and meeting logistics. 
• This list is not exhaustive but is intended to provide an overview of the current key priorities within the business.  Some of these priorities may change over time and therefore flexibility is required.

Skills & Personal Attributes

Skills & Competencies: 

• Strong organisation and multitasking skills. 
• Knowledge of UK / Irish / European health, safety, and fire safety regulations. 
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and office management software. 
• Excellent communication and leadership abilities. 
• Ability to manage contractors, contracts, and budgeting. 
• Proactive problem-solving and decision-making skills. 
• “Can do” attitude to managing day to day office queries and ensuring office environments are clean and safe. 
• Solutions focussed. 

Preferred Qualifications: 

• NEBOSH/IOSH certification in Occupational Health & Safety is highly desirable (otherwise willingness to work towards this standard). 
• Previous experience managing facilities in an office setting, as well as warehouse (highly desirable). 

Work Environment & Benefits: 

• Location: Office-based in London with travel toother sites in UK, Ireland and Europe when required. 
• Competitive salary (based on experience) + benefits package. 
• Pension scheme, private healthcare, and employee wellness initiatives. 
• Opportunities for professional development and certifications in facilities/safety management. 
   

Key Traits