Credit Controller

Job Purpose Summary

The aims of the Credit Management Services department are the provision of professional Risk Management to maximise sales whilst protecting the business from unnecessary commercial risks and the timely collection of balances owing to the company to maximise profits and fund future sales.

Role Responsibilities

• Reduce overdue debtor balances on an ongoing basis in line with monthly targets
• Credit Risk analysis to include review and interpretation of credit reports
• Management of credit control general queries to agreed SLA’s
• Management of credit limits in line with credit policy & credit insurance policy guidelines
• Drive query resolution through close liaison with all other internal departments
• Proactive, effective communication with all customers
• Build excellent relationships with customers and account managers
• Facilitating credit card payments from customer with no agreed credit limits
• Posting and allocating payments 
• Ad hoc duties as required to support the wider business

Additional Responsibilities

• Intermediate Excel skills & good working knowledge of Outlook
• SAP competency preferred but not essential
• Problem solving skills, thinking outside the box is a prerequisite
• Excellent organisational skills
• Ability to multi-task and manage time effectively
• Accuracy and attention to detail are essential
• Excellent verbal and written skills
• Numerate with an ability to analyse data
• Ability to work as part of a hard working team to meet deadlines and targets 

Skills & Personal Attributes

Key Traits