Integrations Analyst

Job Purpose Summary

The ideal candidate will come with a strong background in integration systems analysis and integration project delivery. A demonstratable track record of delivering customer integrations involving Digital integration platforms is a must. Practical experience in Agile / Kanban is essential in fostering collaboration between our IS development teams, the BA Team, the wider business as well as external stakeholders.
In addition to this skillset we are ideally looking for an individual with some technical know-how. Previous experience getting hands on with ERP configuration or experience with systems/program analysis is highly advantageous.
 

Role Responsibilities

• Facilitate a bridge role between BA team and external Digital platforms to enable customer integration, communicating and translating business operational requirements into platform supported solutions
• Work with Digital Integration platform providers to ensure technical solutions are achievable and implemented within set project timelines, whilst maintaing quality standards and that requirements are met
• Support both unit testing User Acceptance Testing with the BA and projects teams
• Ensuring solutions are in line with best practice, scalable and compliant with regulations
• Seek and Maintain ownership of the functional requirements of Integrations supported by Digital  throughout the project lifecycle
• Support the BA team in the analysis of integration critical failures
   

Additional Responsibilities

Key Measures of Performance: 

• Meeting deadlines in line with project chartes and SLAs
• Project success ratings and feedack from key stakeholders post integration go live
• Delivered solutions perform and are designed with scalability and best practice in mind
   

Skills & Personal Attributes

Skills & Abilities 

• Clear & effective communicator at all levels, both internal customer, customers, suppliers, and partners from juniors through C-Suite
• Technology agnostic, quickly able to learn and understand processes and systems
• Fundamental knowledge and experience of relational databases
• Excellent documentation skills

Experience & Knowledge 

• Relevant university degree or 3+ years experience working on Digital Commerce Integration projects.
• Experience with Linnworks, Virtual Stock, Stock In the Channel, One Trail and/or other Digital Integration platforms. 
• Enterprise application integration expertise, understanding of APIs, EDI and middleware.
• Highly skilled Microsoft Office, utilising Visio and Excel to create documentation

Advantageous but not essential experience & knowledge

• SAP ERP / CRM exposure 
• ITIL v3 foundation accreditation 
• Experience working as a Business Analyst
• Experience generating or analysing Python scripts used in APIs

Personal Attributes 

• Willing and able to travel
• Lateral thinker with creative mindset: strong analytical and problem-solving skills
• Growth mindset and self-starter in researching topics
   

Key Traits